We compare the total reach of your featured work through our channels against the reach through your own channels over a 30-day period from the first publication date.
— Website article views
— Instagram post impressions
— LinkedIn post impressions
— Newsletter opens
— Your own social media posts on the same topic
— Your website views
— Your newsletter opens
Only posts on your own channels count, not those on other platforms or in collaboration with other platforms.
We measure equivalent deliverables only. If our feature includes 1 article, 10 social media posts and 1 newsletter placement (12 total deliverables), we’ll compare against your 12 most relevant deliverables about the same work within your 30-day period.
To request a refund, you must provide:
— Screenshots of analytics from all your platforms showing reach metrics
— Clear timestamps proving the 30-day measurement period
Valid claims receive full refunds within 5 business days via the original payment method. We’ll review your evidence and respond within 72 hours of submission.
